Interactive Web Communications
Interaction between you and your customer is the first step towards growing sales. At PGI, our software products make this first step simple for you and your customer!
Be different than the competition and offer cutting-edge customer support to your customers!
Increase Business Overnight!
Giving your customers the option of chatting online with your Sales Department (through your website) gives you a 3 times better chance to receive the order over someone who does not offer a Live Chat Option.
Orders coming from Live Chat service average 35% higher than "non-chatter" sales!
PGI Web Based Software Benefits
- Online visitors get their questions answered in seconds!
- Easy for potential customers to do business with your company & retain existing customers!
- Complements your existing customer service & makes customers more comfortable using the internet!
- Differentiates your company from the competition!
- Share expertise within organization
- Track website interactions
- Live, real-time, online support saves money by eliminating 800 (toll-free) calls & emails!
- Completely hosted solutions!
- NO INSTALLATION NEEDED!
No Downloads, Easy Operation
For the business owner that is not computer-literate, this is a great solution to get started right away. Our software is extremely easy to operate and there are no downloads or installation required.
How it works
With our LIVE Online Support Software, potential customers visiting your website can instantly interact LIVE with your company’s Customer Service or Sales Department without picking up the phone.
This online, friendly interaction is the new wave of customer service! With this software, web visitors can get their questions answered by interacting live with your Customer Service or Sales Support Rep….IN REAL TIME!
This software offers online users a higher level of customer satisfaction!