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Web Based Products

Customer Service, Sales Support, and Video

Click. Chat. Grow. Increase Sales while improving Service.
Interactive Web Communication software products.

LIVE Online Support

With our LIVE Online Support Software potential customers visiting your website can instantly interact LIVE with your company's Customer Service or Sales Department with the click of a button and without picking up the phone.

This online, friendly interaction is the new wave of customer service! With this software, web visitors can get their questions answered by interacting with your Customer Service or Sales Support Rep….In Real Time!

This software offers online users a higher level of customer satisfaction! Learn More...

Knowledge Base

Made for internal company use, you can subscribe to our Knowledge base software in order to store articles, procedures, policies, and any other documents to be easily accessible for all your customer service and/or sales support personnel.

Knowledge base information can be searched to easily find what you need. Learn More...

Video Email and Marketing

Advance your company to the cutting edge without IT Department headaches. These hosted solutions allow you to send a video presentation or email with ease. Learn More...

Combined Packages

Add Value to the stand alone software above by combining it's power.

Use the Knowledge Base Software to provide your customer support or sales support teams with critical information at their fingertips, as they chat with customers online with LIVE Online Support. Learn More...

Affiliate Program

As an affiliate, your company can resell our software products and you will receive all the tools and training needed to assist you in growing your business!

Call us at 877-776-1114 or use our live support to find out more.

*Demo User Guide


"Every interaction is a sales opportunity"
Richard FairBank,
CEO & Chariman
Capital One

Testimonials

"I am pleased to take the time to report that Amanda from your online tech support was very helpful, more helpful than my assigned inside sales rep.

After being frustrated dealing with my sales rep, I went online to find you have IMMEDIATE online tech support. Amanda responded and resolved one of my issues within 3 minutes and I was obviously impressed enough to write this letter.

Kudos to you for using technology to improve your customer service."
Brent T., Consumer
"PierTech Live Online Support really works well with our business and makes us stand out from our competitors!

We love presenting this to new customers; it makes us more innovative and service-oriented, which is one of our company goals!"
Marie W., Customer Service Manager, BeneServ Corporate Benefit Services
"Within the first two days of using PierTech Live Online Support, we received a $4,700 order from a new customer. It started with a simple chat about one of our products, then turned into a extremely large sale considering our average order-size is $550.00!"
Marty E., Sales Manager
Strybuc Industries
"My favorite feature in PierTech Live is not only the live chat service-offering, but the Knowledge Base software. I can store all types of information in there, and when a customer calls and I need answers, I just search my Knowledge Base for the answer; from anywhere in or outside the office!"
Karen C., Sales Support,
PPP Manufacturing Company
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